BEST Internet & Telecom Pty Ltd
ABN 18 127 715 360

 

Sales 1300 85 2378
Customer Service 1300 85 2361
Fax 1300 85 2379

 

Email info@besttelecom.com.au

 

Home Up Business Residential VoIP Mobiles Call Rate Card

 


VoIP

BEST IT VoIP plans come with:

  • low $9.95 monthly plan fee

  • includes voice mail that automatically emails messages to you

  • Local and National 10c untimed, anytime

  • Mobiles 28c per minute

  • Calls to 1300 numbers 33c per minute

  • International from 3c per minute

  • BEST to BEST, FREE

How much will I save?
Right now you're probably spending a heap on telecommunications. There's line rental charges, your broadband costs, then the cost of each call. Your Telco probably hits you with a call connection fee and a timed call charge for most of your calls.

So, here's what you can start crossing off your total telecommunications bill.

 

Line Rental
If you are a cable broadband customer you don't need to pay for your phone line. That could be a monthly saving of $30 or more, right away. You simply make and receive calls with BEST IT over your cable connection.

If you use ADSL broadband then you need to keep paying line rental (your broadband is delivered over your phone line) but you can switch to the lowest cost from your existing provider. For many people that saving will cover the monthly service fee from BEST IT.

 

Calls costs
A long distance call costs just 10c on BEST IT's VoIP plan.  Compare that to the big Telcos, who can charge 35c or more just to connect your call, with much higher timed rates after that. It's easy to see how you'll save on calls with BEST IT.

Features
BEST IT offers you great service features. Some, like voice-mail you won't find with the larger phone providers. Others are available but at a price. Your phone company will hit you with a monthly subscription charge or a cost per use, or both. We've kept the pricing of our features nice and simple they're free with your chosen plan. You only pay for any extra call costs incurred by using the feature.

 

The following features are supported by a BEST VoIP service but whether or not they are usable by a customer will depend on the capabilities of the software-based phone or hardware selected by the customer.

 

Feature Name

Purpose

Call Hold

Put call on Hold

Call Waiting

Allow/Disallow an audible indicator for a pending call

Call Transfer

Transfer a call to another phone

Call Transfer w/Conference

Transfer a call to another phone, talk with the 3rd party prior to the transfer

3 Way Call Conference

Conference an inbound party and the original called party with 3rd party

Call Forward Always

Always forward the phone to the number setup in the phone provisioning

Call Forward on Busy

Forward the phone to the number setup in the phone provisioning on busy

Toggle Call Forward No Answer

Forward the phone to the number setup in the phone provisioning on no answer

Do Not Disturb

Don't accept calls

Anonymous Call Reject

Don't allow calls without caller ID

Toggle Repeat Dial on Busy

Auto redial on busy

Multi-Ring

One phone number rings multiple phones. The first to answer will get the call.

Voicemail

Calls to a phone which is busy or does not answer are routed to voicemail

 

Software-based phones

If you would prefer to use your PC's sound card and a head set to make and receive VOIP calls you will need 'soft phone' software from the provider of your choice.

We recommends that the softphone software you select uses the G.729 codec. You may select free software that uses G.711 but be advised that you can only make outgoing calls. Incoming calls cannot be received.  Market-leading software that is proven and tested with our system is X-Lite from CounterPath, which you may download from http://www.counterpath.com/xlitedownload.html.  The client software is available for current versions of Windows, Macintosh and Linux platforms.

 

Download X-Lite and make Voice and Video over IP calls, use Instant Messaging and monitor the presence of your contacts, all in one easy-to-use software application.

X-Lite is a fully functioning softphone featuring many of the popular features of eyeBeam. With your existing connection to a VoIP or broadband service or an IP-PBX (e.g. Asterisk, enterprise LAN), it allows you to make calls to any softphone, mobile or landline number.

 

For more information on VoIP products, call 1300 85 2378 or email .