Customer Service

From here you can:

• Login to view your account statements
• Pay your Bill online
• Check your email

Note: you will need your account number and password to access these pages.

BILL PAYMENT OPTIONS

• All major credit cards are accepted using our internet and pay by phone options access.
• Direct debit from your your Australian bank, credit union or building society account.
• using electronic banking from your Australian bank, credit union or building society account using the biller code of 707364 and the payment reference shown on the bottom of your invoice.
• at most convenience stores with the biller code of 000477 and the payment reference shown on the bottom of your invoice.
  
• at over 3,800 Australia Post offices:
  • (please bring your bill with payment)
  • 
  • 
• By direct deposit to our bank account
  • BEST Internet & Telecom Pty Ltd
    St George Bank Limited Southport Qld branch
    BSB 114879 Account 419133304
    (you must include your account number)
• By mail (cheque or money order payable to BEST Internet & Telecom Pty Ltd, post to
  • Suite 151, 105 Scarborough Street, Southport 4215

For Customer Service, please call 1300 85 2361 and select:-

1. accounts queries; or
2. to pay by phone; or
3. for technical support; or
4. for phone line faults

We value your feedback on your experience with our Customer Care team and invite you to contact management on 1300 85 2378 or email  for escalation of any issues or in the event of genuine emergency.